Return & Refund Policy
Thanks for shopping with us. We appreciate your business and strive to ensure you are completely satisfied with your purchase. If for any reason you are not fully satisfied with your order, you may return it for a refund or exchange within 30 days of delivery.ter delivery
Returns
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need to include the receipt or proof of purchase.
You can initiate a return by visiting our online returns center and following the steps provided. We’ll provide you with a prepaid return label to send the item back to us.
Once we receive and inspect the returned item, we will process your refund or exchange. Please allow up to 10 business days from the time we receive your item for the refund to be processed.
Refunds
After we receive and inspect the condition of the returned item, we will process your refund. The refund will be credited back to the original payment method used.
For returns that qualify, we aim to process refunds within 5 business days of receiving the returned item. It may take additional time for the refund to show up in your account, depending on your financial institution.
Exchanges
We offer exchanges on defective or incorrect items only. To request an exchange, please initiate a return through our online returns center and note that you would like to exchange the item. Once we receive and inspect the returned item, we will ship out the replacement.
Gifts
For hygiene reasons, we cannot accept returns on certain personal care items once opened or used. Please refer to the individual product description for information on what can be returned.
Additional Questions
If you have any other questions or concerns regarding returns or exchanges, please contact our customer support team at ” alienskartweb@gmail.com “. We’re here to help!